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If you only give back what you get from other people, you're not giving as much as you can.

Ron Kaufman

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Ron Kaufman
Culture
Give
Back
Giving
Much
People

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Focus not on who you are, but on what you can do for others.
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You can't stop change. Don't let it stop you.
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No one ever delighted a customer by being 'good enough'.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Plans turn promises into results and dreams into realities.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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When your staff are 'information-rich', their information can make you rich!
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Meeting expectations is good. Exceeding expectations is better.
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If your customers are demanding, be thankful.
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The most valuable person is the one who cherishes the value in others.
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Are you moving forward, or just moving?
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Preparation is good, but customers need results.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Customers pay a price, but they remember the value.
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Service skills are the foundation for your success.
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Preparation clears a pathway for success.
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Quality is a choice. Choose to make it better.
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