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If you only give back what you get from other people, you're not giving as much as you can.

Ron Kaufman

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Ron Kaufman
People
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Give
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Life is not a solitary activity. Live well by living for others.
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Plans turn promises into results and dreams into realities.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Don't just talk about it, do it.
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A scattered effort is a poor effort.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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The only way to go further than you've been is to take an extra step.
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Your profits reflect the success of your customers.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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The starting point is always now. The end is up to you.
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Preparation clears a pathway for success.
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If you were a customer, would you come back to buy your products or services?
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A great leader makes what is visible in their mind, visible to all.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Q: When you are already in the lead, how do you to stay ahead?
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If your customers are demanding, be thankful.
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Don't let doing enough be good enough.
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You can't always hire great service providers, but you can create them.
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Make your upper limit, no limit.
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