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Crossing barriers can be as simple as a smile.

Ron Kaufman

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Ron Kaufman
Culture
Crossing
Crossings
Barriers
Smile
Simple

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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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When your staff are 'information-rich', their information can make you rich!
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Testimonials describe what has been, and are a promise of what is to come.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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The right measure is not how many customers you've got, but how closely you hold them.
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The starting point is always now. The end is up to you.
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Reaching out takes nothing more than a smile.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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The first step to delighting your customers is being there when they need you.
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Compromise in your arguments, not in your expectations.
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If you want to be the best, find the best in others.
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