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Crossing barriers can be as simple as a smile.
Ron Kaufman
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Ron Kaufman
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Enjoy your work so that others may enjoy the results.
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Reaching out takes nothing more than a smile.
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You are as important as you make others feel.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Don't just talk about it, do it.
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The starting point is always now. The end is up to you.
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Preparation clears a pathway for success.
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Be confident enough to encourage confidence in others.
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The bottom line is a by-product of taking care of your main product - your customers.
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Quality is a choice. Choose to make it better.
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Every service problem is as an opportunity to show you care.
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Quality is more than a promise, it's genuine performance.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Plans turn promises into results and dreams into realities.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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If you only give back what you get from other people, you're not giving as much as you can.
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Preparation is good, but customers need results.
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The most valuable person is the one who cherishes the value in others.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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