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Crossing barriers can be as simple as a smile.
Ron Kaufman
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Ron Kaufman
Barriers
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More quotes by Ron Kaufman
Preparation is good, but customers need results.
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Customers pay a price, but they remember the value.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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You can't stop change. Don't let it stop you.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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The only way to go further than you've been is to take an extra step.
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Quality is a choice. Choose to make it better.
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Your approval gives others the confidence to serve, to learn, to try.
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If you wait until you have to change, you may have waited too long.
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Let today's strong performance be your starting point for tomorrow.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Your profits reflect the success of your customers.
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The starting point is always now. The end is up to you.
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Even a tiny step is one step closer to where you are going.
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If you only give back what you get from other people, you're not giving as much as you can.
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Compromise in your arguments, not in your expectations.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Reaching out takes nothing more than a smile.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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