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The right measure is not how many customers you've got, but how closely you hold them.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Without commitment, no price will be low enough. With commitment, no price will be too high.
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Industry jargon may not be a language your customer understands.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Even a tiny step is one step closer to where you are going.
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Unlimited efforts can produce unlimited results.
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Quality is more than a promise, it's genuine performance.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Be confident enough to encourage confidence in others.
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Procrastination is the beginning of poor performance.
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Don't just talk about it, do it.
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The only way to go further than you've been is to take an extra step.
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When you see the need, take the action.
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Good customers want good quality service. Great customers want it even more.
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If you only give back what you get from other people, you're not giving as much as you can.
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Your promise means more than the words you use to give it.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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