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Always do what you can do instead of worrying about what you can't.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Every service problem is as an opportunity to show you care.
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Good customers want good quality service. Great customers want it even more.
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Compromise in your arguments, not in your expectations.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Meeting expectations is good. Exceeding expectations is better.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Focus not on who you are, but on what you can do for others.
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The only way to go further than you've been is to take an extra step.
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Your promise means more than the words you use to give it.
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Life is not a solitary activity. Live well by living for others.
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Even a tiny step is one step closer to where you are going.
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Reaching out takes nothing more than a smile.
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If you only give back what you get from other people, you're not giving as much as you can.
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Preparation clears a pathway for success.
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Service is taking action to create value for someone else.
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The shelter of excuses has a leaky roof.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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A scattered effort is a poor effort.
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Tend your own garden: savor the blossoms, trim the weeds.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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