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The starting point is always now. The end is up to you.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
The right measure is not how many customers you've got, but how closely you hold them.
Ron Kaufman
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Industry jargon may not be a language your customer understands.
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Testimonials describe what has been, and are a promise of what is to come.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Quality is a choice. Choose to make it better.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Things that are obvious don't need to be talked about. Things that are missing, do.
Ron Kaufman
If you wait until you have to change, you may have waited too long.
Ron Kaufman
If you only give back what you get from other people, you're not giving as much as you can.
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Your approval gives others the confidence to serve, to learn, to try.
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Plans turn promises into results and dreams into realities.
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What you want to be defines what you become.
Ron Kaufman
It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
Ron Kaufman
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
Ron Kaufman
Giving great service requires the right people and the right service tools.
Ron Kaufman
If you turn your back on a customer, you turn your back on success.
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Don't let doing enough be good enough.
Ron Kaufman
First be effective and then be efficient.
Ron Kaufman
Crossing barriers can be as simple as a smile.
Ron Kaufman
