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The starting point is always now. The end is up to you.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Preparation is good, but customers need results.
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When your staff are 'information-rich', their information can make you rich!
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Even a tiny step is one step closer to where you are going.
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Giving great service requires the right people and the right service tools.
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Tend your own garden: savor the blossoms, trim the weeds.
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Enjoy your work so that others may enjoy the results.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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What you want to be defines what you become.
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Testimonials describe what has been, and are a promise of what is to come.
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The most valuable person is the one who cherishes the value in others.
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Let today's strong performance be your starting point for tomorrow.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Making an honest mistake is acceptable. Failing to fix it is not.
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You can't stop change. Don't let it stop you.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Never rest on past success. Create something better.
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Procrastination is the beginning of poor performance.
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