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Without commitment, no price will be low enough. With commitment, no price will be too high.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If your customers are demanding, be thankful.
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You can't stop change. Don't let it stop you.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Giving great service requires the right people and the right service tools.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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The bottom line is a by-product of taking care of your main product - your customers.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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No one ever delighted a customer by being 'good enough'.
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The only way to go further than you've been is to take an extra step.
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A great leader makes what is visible in their mind, visible to all.
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Focus not on who you are, but on what you can do for others.
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When you see the need, take the action.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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The first step to delighting your customers is being there when they need you.
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Plans turn promises into results and dreams into realities.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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If you turn your back on a customer, you turn your back on success.
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The shelter of excuses has a leaky roof.
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