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When the customer makes contact, he does not want a quote. He wants a commitment.

Ron Kaufman

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Ron Kaufman
Culture
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Customer
Customers
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Commitment
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More quotes by Ron Kaufman

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Always aim for 100 percent and you'll always know where to improve.
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Compromise in your arguments, not in your expectations.
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Good customers want good quality service. Great customers want it even more.
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A great leader makes what is visible in their mind, visible to all.
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Reaching out takes nothing more than a smile.
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Q: When you are already in the lead, how do you to stay ahead?
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A scattered effort is a poor effort.
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Don't let doing enough be good enough.
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You can't stop change. Don't let it stop you.
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Always do what you can do instead of worrying about what you can't.
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The bottom line is a by-product of taking care of your main product - your customers.
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The only way to go further than you've been is to take an extra step.
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The right measure is not how many customers you've got, but how closely you hold them.
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The shelter of excuses has a leaky roof.
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Life is not a solitary activity. Live well by living for others.
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Focus not on who you are, but on what you can do for others.
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The starting point is always now. The end is up to you.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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Preparation clears a pathway for success.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
Ron Kaufman