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If you want to be the best, find the best in others.

Ron Kaufman

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More quotes by Ron Kaufman

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Always aim for 100 percent and you'll always know where to improve.
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Good customers want good quality service. Great customers want it even more.
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Industry jargon may not be a language your customer understands.
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Testimonials describe what has been, and are a promise of what is to come.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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If your customers are demanding, be thankful.
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If you were a customer, would you come back to buy your products or services?
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Be confident enough to encourage confidence in others.
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Silent customers can be deadly. Encourage them to complain.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Preparation is good, but customers need results.
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Make your service systems so strong that everyone looks like a genius.
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First be effective and then be efficient.
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Plans turn promises into results and dreams into realities.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
Ron Kaufman
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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You are as important as you make others feel.
Ron Kaufman