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If your customers are demanding, be thankful.
Ron Kaufman
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Ron Kaufman
Demanding
Thankful
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More quotes by Ron Kaufman
Quality is a choice. Choose to make it better.
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Even a tiny step is one step closer to where you are going.
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What does your product really mean to the people who buy it?
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Service skills are the foundation for your success.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Your promise means more than the words you use to give it.
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If you turn your back on a customer, you turn your back on success.
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Focus not on who you are, but on what you can do for others.
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Compromise in your arguments, not in your expectations.
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The only way to go further than you've been is to take an extra step.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Never rest on past success. Create something better.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Every service problem is as an opportunity to show you care.
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Be confident enough to encourage confidence in others.
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