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If your customers are demanding, be thankful.
Ron Kaufman
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Ron Kaufman
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Demanding
Thankful
Customers
More quotes by Ron Kaufman
Convince people and you win their minds. Inspire people and you win their hearts.
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Procrastination is the beginning of poor performance.
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Q: When you are already in the lead, how do you to stay ahead?
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Preparation is good, but customers need results.
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Quality is a choice. Choose to make it better.
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When your staff are 'information-rich', their information can make you rich!
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Silent customers can be deadly. Encourage them to complain.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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If you turn your back on a customer, you turn your back on success.
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The shelter of excuses has a leaky roof.
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What you want to be defines what you become.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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If you were a customer, would you come back to buy your products or services?
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Always do what you can do instead of worrying about what you can't.
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