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If your customers are demanding, be thankful.
Ron Kaufman
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Ron Kaufman
Customers
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Demanding
Thankful
More quotes by Ron Kaufman
Your profits reflect the success of your customers.
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Let today's strong performance be your starting point for tomorrow.
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Q: When you are already in the lead, how do you to stay ahead?
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Enjoy your work so that others may enjoy the results.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Convince people and you win their minds. Inspire people and you win their hearts.
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If you turn your back on a customer, you turn your back on success.
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Even a tiny step is one step closer to where you are going.
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Preparation clears a pathway for success.
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Reaching out takes nothing more than a smile.
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Silent customers can be deadly. Encourage them to complain.
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You can't find what doesn't exist, but you can create it.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Don't just talk about it, do it.
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