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Testimonials describe what has been, and are a promise of what is to come.

Ron Kaufman

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Ron Kaufman
Testimonial
Describe
Promise
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Come

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Industry jargon may not be a language your customer understands.
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Reaching out takes nothing more than a smile.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Procrastination is the beginning of poor performance.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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If you want to be the best, find the best in others.
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Quality is a choice. Choose to make it better.
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The shelter of excuses has a leaky roof.
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No one ever delighted a customer by being 'good enough'.
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Unlimited efforts can produce unlimited results.
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Don't just talk about it, do it.
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You can't find what doesn't exist, but you can create it.
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When your staff are 'information-rich', their information can make you rich!
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Even a tiny step is one step closer to where you are going.
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You can't always hire great service providers, but you can create them.
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Tend your own garden: savor the blossoms, trim the weeds.
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If you only give back what you get from other people, you're not giving as much as you can.
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The bottom line is a by-product of taking care of your main product - your customers.
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