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Testimonials describe what has been, and are a promise of what is to come.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Meeting expectations is good. Exceeding expectations is better.
Ron Kaufman
You are as important as you make others feel.
Ron Kaufman
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
Ron Kaufman
Customers pay a price, but they remember the value.
Ron Kaufman
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Ron Kaufman
If you turn your back on a customer, you turn your back on success.
Ron Kaufman
Compromise in your arguments, not in your expectations.
Ron Kaufman
Convince people and you win their minds. Inspire people and you win their hearts.
Ron Kaufman
Intelligence is useful. Energy is valuable. Integrity is essential.
Ron Kaufman
Don't just talk about it, do it.
Ron Kaufman
Life is not a solitary activity. Live well by living for others.
Ron Kaufman
Good customers want good quality service. Great customers want it even more.
Ron Kaufman
You can't always hire great service providers, but you can create them.
Ron Kaufman
The right measure is not how many customers you've got, but how closely you hold them.
Ron Kaufman
Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
Silent customers can be deadly. Encourage them to complain.
Ron Kaufman
Instead of just asking 'How did I do?' ask 'How can I do more?'
Ron Kaufman
If you only give back what you get from other people, you're not giving as much as you can.
Ron Kaufman
Procrastination is the beginning of poor performance.
Ron Kaufman
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
Ron Kaufman
