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If you were a customer, would you come back to buy your products or services?
Ron Kaufman
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More quotes by Ron Kaufman
Life is not a solitary activity. Live well by living for others.
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Always aim for 100 percent and you'll always know where to improve.
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You are as important as you make others feel.
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You can't find what doesn't exist, but you can create it.
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If you turn your back on a customer, you turn your back on success.
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A great leader makes what is visible in their mind, visible to all.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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Customers pay a price, but they remember the value.
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Make your upper limit, no limit.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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The starting point is always now. The end is up to you.
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Giving great service requires the right people and the right service tools.
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Always do what you can do instead of worrying about what you can't.
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Reaching out takes nothing more than a smile.
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Enjoy your work so that others may enjoy the results.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Focus not on who you are, but on what you can do for others.
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Greatness is not how you feel, it's how you make others feel.
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Service skills are the foundation for your success.
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