Share
×
Inspirational Quotes
Authors
Professions
Topics
Tags
Quote
Silent customers can be deadly. Encourage them to complain.
Ron Kaufman
Share
Change background
T
T
T
Change font
Original
TAGS & TOPICS
Ron Kaufman
Complaining
Customers
Silent
Culture
Deadly
Complain
Encourage
More quotes by Ron Kaufman
Crossing barriers can be as simple as a smile.
Ron Kaufman
If you only give back what you get from other people, you're not giving as much as you can.
Ron Kaufman
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Ron Kaufman
You can't find what doesn't exist, but you can create it.
Ron Kaufman
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
Ron Kaufman
Make your service systems so strong that everyone looks like a genius.
Ron Kaufman
Making an honest mistake is acceptable. Failing to fix it is not.
Ron Kaufman
You can't always hire great service providers, but you can create them.
Ron Kaufman
If you wait until you have to change, you may have waited too long.
Ron Kaufman
How much good can you do today? How much love can you give? How much care and kind attention?
Ron Kaufman
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Ron Kaufman
Preparation clears a pathway for success.
Ron Kaufman
Your profits reflect the success of your customers.
Ron Kaufman
Intelligence is useful. Energy is valuable. Integrity is essential.
Ron Kaufman
Compromise in your arguments, not in your expectations.
Ron Kaufman
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
Enjoy your work so that others may enjoy the results.
Ron Kaufman
You can't stop change. Don't let it stop you.
Ron Kaufman
Unlimited efforts can produce unlimited results.
Ron Kaufman
Industry jargon may not be a language your customer understands.
Ron Kaufman