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Making an honest mistake is acceptable. Failing to fix it is not.
Ron Kaufman
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Ron Kaufman
Mistake
Making
Culture
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Failing
Honest
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Customers pay a price, but they remember the value.
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Reaching out takes nothing more than a smile.
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Be confident enough to encourage confidence in others.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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The most valuable person is the one who cherishes the value in others.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Tend your own garden: savor the blossoms, trim the weeds.
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Procrastination is the beginning of poor performance.
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Make your upper limit, no limit.
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Quality is more than a promise, it's genuine performance.
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The shelter of excuses has a leaky roof.
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