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Quality is more than a promise, it's genuine performance.
Ron Kaufman
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Ron Kaufman
Performance
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More quotes by Ron Kaufman
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Don't let doing enough be good enough.
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Even a tiny step is one step closer to where you are going.
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Be confident enough to encourage confidence in others.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Are you moving forward, or just moving?
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Life is not a solitary activity. Live well by living for others.
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If your customers are demanding, be thankful.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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If you wait until you have to change, you may have waited too long.
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Compromise in your arguments, not in your expectations.
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How much good can you do today? How much love can you give? How much care and kind attention?
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When you see the need, take the action.
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Preparation clears a pathway for success.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Good customers want good quality service. Great customers want it even more.
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Let today's strong performance be your starting point for tomorrow.
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Meeting expectations is good. Exceeding expectations is better.
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