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Always aim for 100 percent and you'll always know where to improve.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Make your service systems so strong that everyone looks like a genius.
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If you only give back what you get from other people, you're not giving as much as you can.
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Reaching out takes nothing more than a smile.
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You can't stop change. Don't let it stop you.
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Quality is a choice. Choose to make it better.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Enjoy your work so that others may enjoy the results.
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Don't let doing enough be good enough.
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The first step to delighting your customers is being there when they need you.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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The bottom line is a by-product of taking care of your main product - your customers.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Meeting expectations is good. Exceeding expectations is better.
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Every service problem is as an opportunity to show you care.
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Always do what you can do instead of worrying about what you can't.
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Are you moving forward, or just moving?
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