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Reaching out takes nothing more than a smile.

Ron Kaufman

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Ron Kaufman
Takes
Culture
Nothing
Reaching
Smile

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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Be confident enough to encourage confidence in others.
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You can't stop change. Don't let it stop you.
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Enjoy your work so that others may enjoy the results.
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Never rest on past success. Create something better.
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Industry jargon may not be a language your customer understands.
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Tend your own garden: savor the blossoms, trim the weeds.
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What you want to be defines what you become.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Silent customers can be deadly. Encourage them to complain.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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You are as important as you make others feel.
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Your profits reflect the success of your customers.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Meeting expectations is good. Exceeding expectations is better.
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If you turn your back on a customer, you turn your back on success.
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You can't find what doesn't exist, but you can create it.
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