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Reaching out takes nothing more than a smile.
Ron Kaufman
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More quotes by Ron Kaufman
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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How much good can you do today? How much love can you give? How much care and kind attention?
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The bottom line is a by-product of taking care of your main product - your customers.
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Plans turn promises into results and dreams into realities.
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The only way to go further than you've been is to take an extra step.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Crossing barriers can be as simple as a smile.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Your promise means more than the words you use to give it.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Let today's strong performance be your starting point for tomorrow.
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Good customers want good quality service. Great customers want it even more.
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The most valuable person is the one who cherishes the value in others.
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Quality is a choice. Choose to make it better.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Industry jargon may not be a language your customer understands.
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The right measure is not how many customers you've got, but how closely you hold them.
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You can't find what doesn't exist, but you can create it.
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