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Even a tiny step is one step closer to where you are going.

Ron Kaufman

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Ron Kaufman
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A scattered effort is a poor effort.
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What does your product really mean to the people who buy it?
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You can't find what doesn't exist, but you can create it.
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If you wait until you have to change, you may have waited too long.
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Unlimited efforts can produce unlimited results.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Procrastination is the beginning of poor performance.
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Crossing barriers can be as simple as a smile.
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Customers pay a price, but they remember the value.
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When you see the need, take the action.
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Never rest on past success. Create something better.
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Are you moving forward, or just moving?
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Quality is more than a promise, it's genuine performance.
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If you were a customer, would you come back to buy your products or services?
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The shelter of excuses has a leaky roof.
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Compromise in your arguments, not in your expectations.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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