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Service is taking action to create value for someone else.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Q: When you are already in the lead, how do you to stay ahead?
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Make your service systems so strong that everyone looks like a genius.
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The starting point is always now. The end is up to you.
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First be effective and then be efficient.
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Your profits reflect the success of your customers.
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Quality is more than a promise, it's genuine performance.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Always do what you can do instead of worrying about what you can't.
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When your staff are 'information-rich', their information can make you rich!
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The most valuable person is the one who cherishes the value in others.
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Unlimited efforts can produce unlimited results.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Make your upper limit, no limit.
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Procrastination is the beginning of poor performance.
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Enjoy your work so that others may enjoy the results.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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