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Instead of just asking 'How did I do?' ask 'How can I do more?'
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If your customers have to ask you for it, you haven't been thinking far enough ahead.
Ron Kaufman
Quality is more than a promise, it's genuine performance.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Never rest on past success. Create something better.
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The shelter of excuses has a leaky roof.
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Preparation clears a pathway for success.
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If you wait until you have to change, you may have waited too long.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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You can't always hire great service providers, but you can create them.
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Your approval gives others the confidence to serve, to learn, to try.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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What does your product really mean to the people who buy it?
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When you see the need, take the action.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
Ron Kaufman
Always aim for 100 percent and you'll always know where to improve.
Ron Kaufman
Giving great service requires the right people and the right service tools.
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Tend your own garden: savor the blossoms, trim the weeds.
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The most valuable person is the one who cherishes the value in others.
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Every service problem is as an opportunity to show you care.
Ron Kaufman