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Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.

Robert Spector

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Robert Spector
Believes
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Don't reinvent the wheel. Focus on winning one customer at a time. Be honest and sincere. Do what's right. There's nothing magical about this. That's been my guiding principle. To make it work, you have to live it every day. Make it your mindset.
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