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I have always believed that there is no point in having regrets as you learn far more from mistakes than successes. Embrace a mistake and learn from it don't regret them.
Richard Branson
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Richard Branson
Age: 74
Born: 1950
Born: July 18
Aircraft Pilot
Autobiographer
Balloonist
Business Magnate
Businessperson
Entrepreneur
Film Producer
High School Teacher
Investor
Sir Richard Branson
Richard Charles Nicholas Branson
Sir Richard Charles Nicholas Branson
Believed
Mistakes
Embrace
Regret
Mistake
Point
Learn
Successes
Always
Regrets
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You can never go too far wrong by thinking like a customer who’s new to the business.
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Lavish praise on people and people will flourish criticize people and they'll shrivel up.
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Over the years I have found one of my best strengths is my ability to recognise talent and trust them.
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You don't learn to walk by following rules. You learn by doing, and by falling over.
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Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.
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Realize that the people who are working with you, this is their life. You know, 80% of their time is spent at work. Make sure that they're proud of what they're doing, that they're enjoying what they're doing.
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When you are starting a business or going down any challenging endeavor, you are bound to encounter challenges. You are going to hit many roadblocks and obstacles. These are obstacles that would make any sane person want to throw in the towel and quit. If you want your business to succeed, you can’t do that (duh).
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Learn to live on the edge.
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We're going where no one has gone before. There's no model to follow, nothing to copy. That is what makes this so exciting.
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Brave people don't live forever, but cautious people don't live at all.
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Entrepreneurial business favours the open mind. It favours people whose optimism drives them to prepare for many possible futures, pretty much purely for the joy of doing so.
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Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.
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Space travel will be like every other business. There will be competitors. . . . Thirty months from now, I'm confident we'll be flying people into space.
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Consider getting smaller in order to get bigger.
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