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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.
Richard Branson
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Richard Branson
Age: 74
Born: 1950
Born: July 18
Aircraft Pilot
Autobiographer
Balloonist
Business Magnate
Businessperson
Entrepreneur
Film Producer
High School Teacher
Investor
Sir Richard Branson
Richard Charles Nicholas Branson
Sir Richard Charles Nicholas Branson
Unexpected
Customers
Expectations
Retention
Keys
Preferably
Meet
Exceed
Ways
Customer
Way
Realistic
Helpful
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If family or friends are unwell or ill - it's perhaps the only thing that really can make one feel vulnerable.
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Unless you dream, nothing will happen. If you dream, you might be able to make your dreams come true.
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About 40 percent of my time is spent on social issues and building new organizations, more for the benefit of the climate or health issues.
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Two heads are definitely better than one and by sourcing ideas from each other, you have a better chance of coming up with a strategy that will allow your business to overcome a setback or challenge.
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Set impossible challenges. Then catch up with them.
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