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Loyal employees in any company create loyal customers, who in turn create happy shareholders.

Richard Branson

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Richard Branson
Age: 74
Born: 1950
Born: July 18
Aircraft Pilot
Autobiographer
Balloonist
Business Magnate
Businessperson
Entrepreneur
Film Producer
High School Teacher
Investor
Sir Richard Branson
Richard Charles Nicholas Branson
Sir Richard Charles Nicholas Branson
Employee
Loyal
Customers
Turn
Create
Shareholders
Company
Airline
Turns
Employees
Happy
Aviation

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Always think, 'what's the worst that can happen' and have some kind of strategy to deal with it
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I have enjoyed life a lot more by saying yes than by sayings no.
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It is only by being bold that you get anywhere. If you are a risk-taker, then the art is to protect the downside.
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Publicity is absolutely critical. A good PR story is infinitely more effective than a front page ad.
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I myself have benefited from many mentors throughout my life.
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Everybody has a camera on their phone these days, everybody wants a selfie or a picture, and the moment one person starts taking a picture everybody congregates around so I've become quite a fast walker. I don't like saying, No, to people but by walking fast one might be able to avoid the first photo.
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You can never go too far wrong by thinking like a customer who’s new to the business.
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There are some nasty, nasty incidents taking place in the world, but [it's] much better than it used to be.
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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.
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Engage your emotions at work. Your instincts and emotions are there to help you.
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I think you can get happiness through making a real difference in other people's lives by setting out to make other people's lives better and setting out to right the wrongs in the world.
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Communication: the thing humans forgot when we invented words.
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Brands always mean something. If you don't define what the brand means, your competitors will
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Happiness is the secret ingredient for successful businesses. If you have a happy company it will be invincible.
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Complexity is your enemy. Any fool can make something complicated. It is hard to keep things simple.
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My philosophy in life is that you only live once. Live life to its fullest.
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Train people well enough so they can leave, treat them well enough so they don't want to.
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Education doesn't just take place in stuffy classrooms and university buildings, it can happen everywhere, every day to every person.
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If you aim higher than you expect, you could reach higher than you dreamed.
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Although my spelling is still sometimes poor, I have managed to overcome the worst of my difficulties through training myself to concentrate.
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