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Listen to the customer's complaint and act fast.

Richard Branson

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Richard Branson
Age: 74
Born: 1950
Born: July 18
Aircraft Pilot
Autobiographer
Balloonist
Business Magnate
Businessperson
Entrepreneur
Film Producer
High School Teacher
Investor
Sir Richard Branson
Richard Charles Nicholas Branson
Sir Richard Charles Nicholas Branson
Fast
Listen
Complaint
Complaints
Customer
Customers
Survival

More quotes by Richard Branson

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You can never go too far wrong by thinking like a customer who’s new to the business.
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Ideas Are The Lifeblood Of Business. Capture Every Fleeting Idea And Drive For Change.
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Give your employees a mission that matches their ambitions. When you challenge people, they surprise you.
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Whatever business you are in, every company can shoot for the start in their own way.
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My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, 'Oh God, I've got to do this today.'
Richard Branson
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We all know about the big world conflicts: Israel and Palestine, Zimbabwe, and so on. But there are smaller conflicts that aren't even on the world's radar screen most of the world has no idea that Ethiopia invaded Somalia a year ago. It makes sense for the Elders to sit down with both sides and see whether leaders can come to an understanding.
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When I was young, every time I criticized someone, my mother would stand me in front of the mirror and say: 'The flaws you see in others are actually a reflection of yourself.' That taught me to pay close attention when I looked at others.
Richard Branson
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Just watching Israel bombarding Palestine and Palestine sending one or two little rockets over to Israel - it's just too sad for words.
Richard Branson
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Past failures unlock future successes
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If you can run one business well, you can run any business well.
Richard Branson
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I find it very difficult to think of mistakes not that I don't make any but because I was brought up to look only at the good things in life ... As for what lost the most money, probably Virgin Cola. It is still No 1 in Bangladesh though.
Richard Branson
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A business can be started with very little money.
Richard Branson
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We're going where no one has gone before. There's no model to follow, nothing to copy. That is what makes this so exciting.
Richard Branson
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Fun is one of the most important - and underrated - ingredients in any successful venture. If you're not having fun, then it's probably time to call it quits and try something else.
Richard Branson
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A little humour is good for the soul - regardless of how old you may be.
Richard Branson
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Quality brands never go bankrupt.
Richard Branson
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I am a believer in trying to treat people properly and trying to respond and making sure that I find the time to be courteous.
Richard Branson
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Dream big by setting yourself seemingly impossible challenges. You then have to catch up with them.
Richard Branson
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Realize that the people who are working with you, this is their life. You know, 80% of their time is spent at work. Make sure that they're proud of what they're doing, that they're enjoying what they're doing.
Richard Branson
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Brands always mean something. If you don't define what the brand means, your competitors will
Richard Branson