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Listen to the customer's complaint and act fast.
Richard Branson
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Richard Branson
Age: 74
Born: 1950
Born: July 18
Aircraft Pilot
Autobiographer
Balloonist
Business Magnate
Businessperson
Entrepreneur
Film Producer
High School Teacher
Investor
Sir Richard Branson
Richard Charles Nicholas Branson
Sir Richard Charles Nicholas Branson
Fast
Listen
Complaint
Complaints
Customer
Customers
Survival
More quotes by Richard Branson
Embrace a mistake and learn from it don't regret them.
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I just think you need to spice up life every now and then with a bit of adventure and excitement.
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I cannot remember a moment in my life when I have not felt the love of my family. We were a family that would have killed for each other - and we still are.
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The best advice I could give anyone is to spend your time working on whatever you are passionate about in life.
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Half the art of ballooning is to make your crashes so gentle that you can fool yourself into calling them landings.
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Wine, like life, is meant to be enjoyed.
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Two bricklayers work side by side. The first lays bricks. The second builds magnificent cathedrals. Think small vs. think big.
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Business is the force of change. Business is essential to solving the climate crisis, because this is what business is best at: innovating, changing, addressing risks, searching for opportunities. There is no more vital task
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About 40 percent of my time is spent on social issues and building new organizations, more for the benefit of the climate or health issues.
Richard Branson
We should focus on what people get done, not on how many hours or days worked. Just as we don't have a nine-to-five policy, we don't need a vacation policy.
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Consider getting smaller in order to get bigger.
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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.
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Entrepreneurship is about turning what excites you in life into capital, so that you can do more of it and move forward with it.
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Like getting into a bleeding competition with a blood bank.
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Complexity is your enemy. Any fool can make something complicated. It is hard to keep things simple.
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I also know, as an entrepreneur myself, you face new obstacles every day and you need to have the perseverance to see them through.
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I make up my mind about whether I can trust someone within 60 seconds of meeting them
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Bakers bake bread, accountants manage accounts and entrepreneurs turn ideas into reality.
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People do not mind people who try things and fail. If you're a good entrepreneur, you're not going to succeed in every single thing you try. You've got to try to succeed at more things than fail.
Richard Branson
Set impossible challenges. Then catch up with them.
Richard Branson
