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Listen to the customer's complaint and act fast.

Richard Branson

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Richard Branson
Age: 74
Born: 1950
Born: July 18
Aircraft Pilot
Autobiographer
Balloonist
Business Magnate
Businessperson
Entrepreneur
Film Producer
High School Teacher
Investor
Sir Richard Branson
Richard Charles Nicholas Branson
Sir Richard Charles Nicholas Branson
Customer
Customers
Survival
Fast
Listen
Complaint
Complaints

More quotes by Richard Branson

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Every great movement in the world starts with a tiny group of people who simply refuse to accept a situation.
Richard Branson
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Life's too short. If you're passionate - stand up.
Richard Branson
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It's all about finding and hiring people smarter than you. Getting them to join your business. And giving them good work. Then getting out of their way. And trusting them. You have to get out of the way so YOU can focus on the bigger vision. That's important. And here's the main thing....you must make them see their work as a MISSION.
Richard Branson
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My philosophy in life is that you only live once. Live life to its fullest.
Richard Branson
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Consider getting smaller in order to get bigger.
Richard Branson
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Screw it, let's do it - Just get on with it and do it
Richard Branson
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A good leader leads from the front. Don't get stuck in the office. Get out, meet people and listen to their stories.
Richard Branson
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Set impossible challenges. Then catch up with them.
Richard Branson
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I set up this magazine called Student when I was 16, and I didn't do it to make money - I did it because I wanted to edit a magazine. There wasn't a national magazine run by students, for students. I didn't like the way I was being taught at school. I didn't like what was going on in the world, and I wanted to put it right.
Richard Branson
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We should focus on what people get done, not on how many hours or days worked. Just as we don't have a nine-to-five policy, we don't need a vacation policy.
Richard Branson
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I believe in myself. I believe in the hands that work, in the brains that think, and in the hearts that love.
Richard Branson
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Just start. You will learn so many lessons just by doing.
Richard Branson
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Put your passions to work to make this world a better place.
Richard Branson
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If you don’t enjoy it, don’t do it. You must love what you do.
Richard Branson
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Universities are fantastic places to gain knowledge on a subject, develop a personal network, explore your character and learn new techniques to approach problems.
Richard Branson
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I'm not the sort of person who fears failure.
Richard Branson
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Having a good network can be invaluable. It opens doors for you and allows you to enter into opportunities that are beneficial to your business.
Richard Branson
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When you are making a decision about how best to serve your customers, your own experience is often a better guide than a more sophisticated analysis of the market.
Richard Branson
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I think you can get happiness through making a real difference in other people's lives by setting out to make other people's lives better and setting out to right the wrongs in the world.
Richard Branson
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The truth is this: the Earth cannot provide enough food and fresh water for 10 billion people, never mind homes, never mind roads, hospitals and schools.
Richard Branson