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Listen to the customer's complaint and act fast.

Richard Branson

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Richard Branson
Age: 74
Born: 1950
Born: July 18
Aircraft Pilot
Autobiographer
Balloonist
Business Magnate
Businessperson
Entrepreneur
Film Producer
High School Teacher
Investor
Sir Richard Branson
Richard Charles Nicholas Branson
Sir Richard Charles Nicholas Branson
Complaint
Complaints
Customer
Customers
Survival
Fast
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More quotes by Richard Branson

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Fun is one of the most important - and underrated - ingredients in any successful venture. If you're not having fun, then it's probably time to call it quits and try something else.
Richard Branson
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Clearly in the eyes of the consumer the brand has not been diluted, but we must guard against that happening at all costs.
Richard Branson
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Don’t just play the game – change it for good.
Richard Branson
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I have enjoyed life a lot more by saying yes than by sayings no.
Richard Branson
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I have always lived my life by thriving on opportunity and adventure. Some of the best ideas come out of the blue, and you have to keep an open mind to see their virtue.
Richard Branson
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Your brand or your name is simply your reputation, you have to fight in life to protect that as it means everything. Nothing is more important.
Richard Branson
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Half the art of ballooning is to make your crashes so gentle that you can fool yourself into calling them landings.
Richard Branson
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My biggest motivation? Just to keep challenging myself
Richard Branson
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Space is hard - but worth it. We will persevere and move forward together.
Richard Branson
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One of the best bits of advice I can give is, early on, when you're building a new business, try to find somebody to run it on a day-to-day basis to free yourself up to look at the bigger picture.
Richard Branson
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We will be producing supersonic planes which will go far, far faster than Concordes. New York to Tokyo could be less than an hour. You could be traveling at 19,000 miles an hour orbitally.
Richard Branson
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When you're first thinking through an idea, it's important not to get bogged down in complexity. Thinking simply and clearly is hard to do.
Richard Branson
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Take a chance - it's the best way to test yourself, have fund and push boundaries.
Richard Branson
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Wine, like life, is meant to be enjoyed.
Richard Branson
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I never learned the rules in the first place. To change the game is at the heart of what Virgin stands for, so the company culture has always been: Don't sweat it: rules were meant to be broken.
Richard Branson
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Take the competition seriously, but not yourself.
Richard Branson
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My biggest motivation? Just to keep challenging myself. I see life almost like one long University education that I never had - everyday I'm learning something new.
Richard Branson
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If you want swashbuckling action in your life, become an entrepreneur and give it a go.
Richard Branson
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If you run your business fairly if you treat people well if you try to move your business into areas that are making a real positive difference to other peoples lives I think you'll A. have much pleasant life, but B. I think you'll have a much more successful business.
Richard Branson
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The balloons only have one life and the only way of finding out whether they work is to attempt to fly around the world.
Richard Branson