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Good design isn't about making decisions for your users, it's about making those decisions irrelevant.
Rands
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Rands
Age: 54
Born: 1970
Born: January 1
Author
Comics Artist
Michael Lopp
Good
Irrelevant
Users
Decisions
Design
Decision
Making
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I am a firm believer that you need a well-defined leadership role to deal with unexpected and non-linear side effects of people working together. You need someone to keep the threads untangled and forming a high-functioning web rather than a big snarl of a Gordian knot.
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One of your many jobs as manager is information conduit, and the rules are deceptively simple: for each piece of information you see, you must correctly determine who on your team needs that piece of information to do their job.
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Snark from nerds is a leading indicator that I'm wasting their time and when I find it, I ask questions until I understand the inefficiency so I can change it or explain it.
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Criticism is the best sign you're onto something.
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Your work speaks for you.
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Watch with awe and amazement at how quickly an engineer will become totally annoyed by inefficiency.
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If we're 15 minutes into a lifeless, redundant, status-based 1:1 and I don't have anything sitting in my back pocket, I'm going to turn it into a performance review.
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Start with something messy, get to the point, get an editor, and make it good.
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I believe email-based status reports are the clearest and best signs of managerial incompetence and laziness.
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