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It's for management to enthuse & motivate employees towards excellence in service the profit incentive doesn't last

Phil Harding

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Phil Harding
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More quotes by Phil Harding

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Quickest way to build trust: Keep promises you make, don't over-promise. Over-deliver, don't under-deliver. If you say you'll do something, make sure you do but if things then run late or go wrong, tell your client at the earliest opportunity
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Influence is getting others to do what you want them to do because they want to do it - a take on Eisenhower's famous leadership statement
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21st Century choice: Look after our planet and it will look after us, or don't and face the consequences
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The economic downturn is our wake-up call to slow down, consume less, help each other, & live more!
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From dawn to dusk, winter to spring, summer & autumn the contrasts of nature refresh the mind & renew our sense of balance
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We can't always control what happens but we can control our response
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Peak oil: The over-populated UK's ability to feed and supply itself for our privileged lifestyle requires the land and resources of other nations. Against a background of depleting oil resources, this is a dangerous strategy
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Sustainable energy + food security + healthy environment = full employment + better future.
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Living in an orgy of unrestrained consumption and economic growth accompanied by population expansion that ignores the carrying capacity of local environments will lead to disaster
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Low carbon, resource efficient solutions and halting then reversing population growth are two sides of the same coin
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A child's smile reminds us that the greatest privilege in life is to know, help & enjoy the company of others
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A sustainable business is resource efficient, respects the environment and is a good neighbour
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Business and the environment: Wasting resources costs the earth - and lowers your competitive edge
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The 2013/14 storms & floods show the UK needs to invest in a climate resilient, low carbon, food secure, full employment, positive future
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To care for the natural world is the most effective insurance policy we can have
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No economic measure has more value for a nation than investing in a clean & sustainable low carbon future
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The top two ways to destroy success are greed and impatience
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Large carbon and resource savings arising from efficiency and renewable energy programmes will be completely cancelled out by the added resource needs of even small population increases. Action is urgently required on both fronts to protect our life on earth
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What will use more finite resources? That 3rd or 4th child you have or driving a large car? We all need to think about the choices we make
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Those living in rural areas as well as those with a planning policy remit for those areas have an important responsibility to protect green belt agricultural land for the wider benefit of feeding the UK into the uncertain future that we all face
Phil Harding