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Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Organization
Bounced
Cost
Centers
Whose
Customer
Inside
Check
Checks
Center
Customers
Profit
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The more successful the unit, the more difficult it is to make sure that the large company doesn't put the same expectations on it as it does for the rest of the company. When it's a new venture, whether it's outside or inside the business, it's a child. And you don't put a 40-pound pack on a 6-year-old's back when you take her hiking.
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Here I am, fifty-eight, and I still don't know what I'm going to be when I grow up.
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If you want it, measure it. If you can't measure it, forget it.
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Conductors do not know how the oboe does its work, but they know what the oboe should contribute.
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