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Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Inside
Check
Checks
Center
Customers
Profit
Organization
Bounced
Cost
Centers
Whose
Customer
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Every organization must be prepared to abandon everything it does to survive in the future.
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The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.
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Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
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Use feedback analysis to identify your strengths. Then go to work on improving your strengths. Identify and eliminate bad habits that hinder the full development of your strengths. Figure out what you should do and do it. Finally, decide what you should not do.
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Teaching 23-year-olds in an MBA programme strikes me as largely a waste of time. They lack the background of experience. You can teach them skills - accounting and what have you - but you can't teach them management.
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An effective executive builds on strengths - their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.
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The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
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What gets measured gets managed.
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Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.
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Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.
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Too many leaders try to do a little bit of 25 things and get nothing done. They are very popular because they always say yes. But they get nothing done.
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Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.
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One cannot manage change. One can only be ahead of it.
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Vision without execution is delusion. The joy is in the results
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