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All companies are service companies some also manufacture products.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Also
Manufacture
Companies
Service
Products
Company
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True marketing starts...with the customer, his demographics, his realities, his needs, his values. It does not ask, What do we want to sell? It asks, What does the customer want to buy?
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Communism is evil. Its driving forces are the deadly sins of envy and hatred.
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You can't manage what you don't measure.
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A business is not defined by its name, statutes, or articles of incorporation. It is defined by the business mission. Only a clear definition of the mission and purpose of the organization makes possible clear and realistic business objectives.
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Everything must degenerate into work if anything is to happen.
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If general perception changes from seeing the glass as 'half-full' to seeing it as 'half empty' there are major innovative opportunities.
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A manager is responsible for the application and performance of knowledge.
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Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.
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The fruit of your work grows on other people's trees
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An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.
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Don't try to innovate for the future. Innovate for the present!
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Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
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Increasingly, politics is not about who gets what, when, how but about values, each of them considered to be absolute. Politics is about the right to life...It is about the environment. It is about gaining equality for groups alleged to be oppressed...None of these issues is economic. All are fundamentally moral.
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The subordinate's job is not to reform or reeducate the boss, not to make him conform to what the business schools or the management book say bosses should be like. It is to enable a particular boss to perform as a unique individual.
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The enterprise, by definition, must be capable of producing more or better than all the resources that comprise it.
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There is the risk you cannot afford to take, and there is the risk you cannot afford not to take.
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Fortunately or unfortunately, the one predictable thing in any organization is the crisis. That always comes. That's when you do depend on the leader: The job of the leader is to build an organization that is battle-ready, that has high morale, that knows how to behave, that trusts itself, and where people trust one another.
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Today knowledge has power. It controls access to opportunity and advancement.
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The corporation is the master, the employee is the servant. Because the corporation owns the means of production without which the employee could not make a living, the employee needs the corporation more than vice versa.
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Working with people is difficult, but not impossible.
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