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We can ill afford to have activities conducted as non-profit, that is, as activities that devour capital rather than form it, if they can be organized as activities that form capital, as activities that make a profit.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Capital
Ill
Organized
Profit
Activity
Devour
Rather
Conducted
Form
Activities
Make
Afford

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Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
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That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations - not just business, but government service, the universities. These people don't find their jobs interesting.
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Efficiency is doing better what is already being done.
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The productivity of people requires continuous learning, as the Japanese have taught us. It requires adoption in the West of the specific Japanese Zen concept where one learns to do better what one already does well.
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We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.
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What gets measured gets managed.
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Conductors do not know how the oboe does its work, but they know what the oboe should contribute.
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
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Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.
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There is the risk you cannot afford to take, and there is the risk you cannot afford not to take.
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The essence of management is to make knowledge productive.
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Business purpose and business mission are so rarely given adequate thought is perhaps the most important cause of business frustration and failure.
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What we need is an entrepreneurial society in which innovation and entrepreneurship are normal, steady and continuous.
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