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Profit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Behavior
Cause
Rationale
Decision
Validity
Causes
Explanation
Business
Test
Tests
Profit
Decisions

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Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'
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No executive has ever suffered because his subordinates were strong and effective.
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The true business of every company is to make and keep customers.
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The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.
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We have only one alternative: either to build a functioning industrial society or see freedom itself disappear in anarchy and tyranny.
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To satisfy the customer is the mission and purpose of every business.
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There's no such thing as knowledge management there are only knowledgeable people. Information only becomes knowledge in the hands of someone who knows what to do with it.
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Effective people are not problem minded they're opportunity-minded. They feed opportunities and starve problems. They think preventively.
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Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.
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The only skill that will be important in the 21st century is the skill of learning new skills.Everythi ng else will become obsolete over time.
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More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.
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The worker's effectiveness is determined largely by the way he is being managed.
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Every organization has to prepare for the abandonment of everything it does.
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And no matter how serious an environmental problem the automobile poses in today's big city, the horse was dirtier, smelled worse, killed and maimed more people, and congested the streets just as much.
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Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.
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There is the risk you cannot afford to take, and there is the risk you cannot afford not to take.
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The most important decisions in organizations are people decisions, and yet only the military, and only recently, has begun to ask, If we assign this general to lead this base, what do we expect him to accomplish?
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The purpose of information is not knowledge. It is being able to take the right action.
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Executives do many things in addition to making decisions. But only executives make decisions. The first managerial skill is, therefore, the making of effective decisions.
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The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.
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