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As a manager you're paid to be uncomfortable. If you're comfortable, it's a sure sign you're doing things wrong.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Wrong
Things
Manager
Managers
Uncomfortable
Sign
Paid
Comfortable
Sure
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Follow effective action with quiet reflection.
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Successful people know they need to get many things done-and done effectively. Therefore, they concentrate their time and energy on doing one thing at a time-and on doing first things firs.
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Now that knowledge is taking the place of capital as the driving force in organizations worldwide, it is all too easy to confuse data with knowledge and information technology with information.
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The best plan is only a plan... unless it degerates into work.
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More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.
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True marketing starts...with the customer, his demographics, his realities, his needs, his values. It does not ask, What do we want to sell? It asks, What does the customer want to buy?
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
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Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes - it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm.
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I find more and more executives less and less well informed about the outside world, if only because they believe that the data on the computer printouts are ipso facto information.
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Today knowledge has power. It controls access to opportunity and advancement.
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The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.
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The true business of every company is to make and keep customers.
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The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.
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We know nothing about motivation. All we can do is write books about it.
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Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information.
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[T]hroughout the ages to be educated meant to be unproductive.... our word school - and its equivalent in all European languages - derives from a Greek word meaning leisure.
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Marketing is the distinguishing, unique function of the business.
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