Quote

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Levels
Learning
Institution
Stop
Enterprise
Must
Institutions
Every
Training
Never
Built
Teaching
Development

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We have tried to substitute mass for purpose. We have tried to regain military potency of defense by making it gigantic, unwieldy, complex. It never works.
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The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
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Capitalism is being attacked not because it is inefficient or misgoverned but because it is cynical. And indeed a society based on the assertion that private vices become public benefits cannot endure, no matter how impeccable its logic, no matter how great its benefits.
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Successful people know they need to get many things done-and done effectively. Therefore, they concentrate their time and energy on doing one thing at a time-and on doing first things firs.
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Plans are only good intentions unless they immediately degenerate into hard work.
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The talk you hear about adapting to change is not only stupid, it's dangerous. The only way you can manage change is to create it.
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I find more and more executives less and less well informed about the outside world, if only because they believe that the data on the computer printouts are ipso facto information.
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As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.
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The correct assumption is that what individuals have learned by age twenty-one will begin to become obsolete five to ten years later and will have to be replaced-or at least refurbished-by new learning, new skills, new knowledge.
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Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.
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It's amazing how many things busy people are doing that never will be missed.
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You cannot prevent a major catastrophe, but you can build an organization that is battle-ready, where people trust one another. In military training, the first rule is to instill soldiers with trust in their officers - because without trust, they won't fight.
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Efficiency, which is doing things right, is irrelevant until you work on the right things.
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The race for Quality has no finish line - so technically, it's more like a death march. Efficiency is doing things right effectiveness is doing the right things.
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The purpose of a business is to create a customer.
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That the government's power under the Taft-Hartley Act to stop a strike by injunction so clearly strengthens the hand of the employer-even though it is used only when a strike threatens the national health, welfare, or safety-is a grave blemish and explains much of union resistance to the Act.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
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