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Working with people is difficult, but not impossible.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Difficult
People
Impossible
Working
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To satisfy the customer is the mission and purpose of every business.
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A business is not defined by its name, statutes, or articles of incorporation. It is defined by the business mission. Only a clear definition of the mission and purpose of the organization makes possible clear and realistic business objectives.
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The best plan is only a plan... unless it degerates into work.
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Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.
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The talk you hear about adapting to change is not only stupid, it's dangerous. The only way you can manage change is to create it.
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The enterprise can fulfill its human and social functions only if it prospers as a business.
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Far too much reorganization goes on all the time. Organizitis is like a spastic colon.
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The most valuable assets of a 20th-century company were its production equipment. The most valuable assets of a 21st-century institution, whether business or nonbusiness, will be its knowledge, workers, and their productivity.
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The society of organizations is new-only seventy years ago employees were a small minority in every society.
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One cannot hire a hand the whole man always comes with it.
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As to the idea that advertising motivates people, remember the Edsel.
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In todays economy, the most important resource is no longer labor, capital or land it is knowledge
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Of those things that would make a difference, which are right for me?
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When it rains manna from heaven, some people put up an umbrella. Others reach for a big spoon.
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Vision without execution is delusion. The joy is in the results
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Knowledge applied is productivity.
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We can ill afford to have activities conducted as non-profit, that is, as activities that devour capital rather than form it, if they can be organized as activities that form capital, as activities that make a profit.
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The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.
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Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.
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One either meets or one works.
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