Quote

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Vital
Customers
Innovation
Experiences
Customer
Products
Continued
Existence
Desirable
Business
Services
Providing

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Look at government programs for the past fifty years. Every single one - except warfare - achieved the exact opposite of its announced goal.
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If a business is to be considered a continuous process, instead of a series of disjointed stop-and-go events, then the economic universe in which a business operates-and all the major events within it-must have rhyme, rhythm, or reason.
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Promotion should not be more important than accomplishment, or avoiding instability more important than taking the right risk.
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Every organization has to prepare for the abandonment of everything it does.
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The really important things are said over cocktails and are never done.
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Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.
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What can I contribute that will significantly affect the performance and the results of the institution I serve?
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Success? Odd as it seems, you will achieve the greates results in business and career if you drop the word 'achievement' from your vocabulary and replace it with 'contribution'.
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Today knowledge has power. It controls access to opportunity and advancement.
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Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.
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It is commonly believed that innovations create changes - but few ever do. Successful innovations exploit changes that have already happened.
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Doing the right thing is more important than doing the thing right.
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Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.
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Do not measure your life by your goals but what you are doing to achieve them.
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