Quote

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Business
Services
Providing
Vital
Customers
Innovation
Experiences
Customer
Products
Continued
Existence
Desirable

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Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.
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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
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If you want to predict the future create it.
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The productivity of people requires continuous learning, as the Japanese have taught us. It requires adoption in the West of the specific Japanese Zen concept where one learns to do better what one already does well.
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Ideas are cheap and abundant what is of value is the effective placement of those ideas into situations that develop into action.
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Efficiency is doing better what is already being done.
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You can't manage what you don't measure.
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In a rural society communities are given for the individual. Community is a fact, whether family or religion, social class or caste.
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The Welfare State, which begun in Imperial Germany for the truly indigent and disabled, has now become everybody's entitlement and an increasing burden on those who produce.
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Spontaneity is an infinite number of rehearsed possibilities.
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With Christianity, freedom and equality became the two basic concepts of Europe they are themselves Europe.
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No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.
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Far too much reorganization goes on all the time. Organizitis is like a spastic colon.
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We do not need more laws . No country suffers from a shortage of laws. We need a new model .
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Don't take on things you don't believe in and that you yourself are not good at. Learn to say no. Effective leaders match the objective needs of their company with the subjective competencies. As a result, they get an enormous amount of things done fast.
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The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.
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There is a point of complexity beyond which a business is no longer manageable.
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The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow?
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A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.
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