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Trust is congruence between what you say and what you do.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Congruence
Trust

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One cannot hire a hand the whole man always comes with it.
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The society of organizations is new-only seventy years ago employees were a small minority in every society.
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Loafing is easy, but leisure is difficult.
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Efficiency, which is doing things right, is irrelevant until you work on the right things.
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Ideas are like frog eggs: you've got to lay a thousand to hatch one.
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We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.
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Leaders shouldn?t attach moral significance to their ideas: Do that, and you can?t compromise.
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Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.
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The need to manage oneself is creating a revolution in human affairs.
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What can I contribute that will significantly affect the performance and the results of the institution I serve?
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To make a living is no longer enough. Work also has to make a life.
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Nothing is less productive than to make more efficient what should not be done at all.
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Mission defines strategy, and strategy defines structure.
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Adequacy is the enemy of excellence.
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That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations - not just business, but government service, the universities. These people don't find their jobs interesting.
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A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.
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There is every indication that the period ahead will be an innovative one, one of rapid change in technology , society , economy , and institutions .
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The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow?
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The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.
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