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In the managerial organization, the top people sit in judgment in the innovative organization it is their job to encourage ideas, no matter how unripe or crude.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Innovative
Encourage
Organization
Judgment
Jobs
Ideas
Matter
Managerial
People
Crude

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Fortunately or unfortunately, the one predictable thing in any organization is the crisis. That always comes. That's when you do depend on the leader: The job of the leader is to build an organization that is battle-ready, that has high morale, that knows how to behave, that trusts itself, and where people trust one another.
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It takes far less energy to move from first-rate performance to excellence than it does to move from incompetence to mediocrity.
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Nothing is less productive than to make more efficient what should not be done at all.
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The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.
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The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
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Efficiency, which is doing things right, is irrelevant until you work on the right things.
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The purpose of an organization is to enable ordinary humans beings to do extraordinary things.
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The world economy is not yet a community--not even an economic community...Yet the existence of the global shopping center is a fact that cannot be undone. The vision of an economy for all will not be forgotten again.
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What's absolutely unforgivable is the financial benefit top management people get for laying off people. There's no excuse for it. No justification. No explanation. This is morally and socially unforgivable, and we'll pay a very nasty price.
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The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.
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Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
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An effective executive builds on strengths - their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.
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The days of the 'intuitive' manager are numbered.
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Accept the fact that we have to treat almost anybody as a volunteer.
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Don't try to innovate for the future. Innovate for the present!
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There is nothing worse than doing the wrong thing well.
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There is one qualification the manager cannot acquire but must bring to the task. It is not genius it is character.
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One does not start with facts. One starts with opinions.
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Look upon every obstacle as part payment towards your success.
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Do the right things instead of trying to do everything right.
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