Quote

Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Opinion
Asks
Start
Ideas
Disagreeing
Find
Dissenting
Right
Opinions
Never
Asking
Listening

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Effective organizations put people in jobs in which they can do the most good. They place people -- and allow people to place themselves -- according to their strengths.
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The task of leadership is to create an alignment of strengths so strong that it makes the system's weaknesses irrelevant.
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That the government's power under the Taft-Hartley Act to stop a strike by injunction so clearly strengthens the hand of the employer-even though it is used only when a strike threatens the national health, welfare, or safety-is a grave blemish and explains much of union resistance to the Act.
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The best plan is only a plan... unless it degerates into work.
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We do not need more laws . No country suffers from a shortage of laws. We need a new model .
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The most important decisions in organizations are people decisions, and yet only the military, and only recently, has begun to ask, If we assign this general to lead this base, what do we expect him to accomplish?
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We have tried to substitute mass for purpose. We have tried to regain military potency of defense by making it gigantic, unwieldy, complex. It never works.
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No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.
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Nobody in the world is as good at making decisions as the Japanese.
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
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The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.
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There are two types of people in the business community: those who produce results and those who give you reasons why they didn't.
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Far too much reorganization goes on all the time. Organizitis is like a spastic colon.
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Don't take on things you don't believe in and that you yourself are not good at. Learn to say no. Effective leaders match the objective needs of their company with the subjective competencies. As a result, they get an enormous amount of things done fast.
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Spontaneity is an infinite number of rehearsed possibilities.
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Most of what we call management consists of making it difficult for people to get their work done.
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Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.
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Everything must degenerate into work if anything is to happen.
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To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.
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Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.
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