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The most important contribution management needs to make in the 21st century is ... to increase the productivity of knowledge work and the knowledge worker

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Make
Management
Workers
Increase
Century
Knowledge
Important
Worker
Needs
Productivity
Work
Contribution

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Plans are only good intentions unless they immediately degenerate into hard work.
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To survive and succeed, every organization will have to turn itself into a change agent
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What we are good at comes easy, and we believe that unless it comes hard, it can't be very good.
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Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.
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The essence of management is to make knowledge productive.
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Success always obsoletes the very behavior that achieved it.
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Management is not being brilliant. Management is being conscientious.
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No one learns as much about a subject as one who is forced to teach it.
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True marketing starts...with the customer, his demographics, his realities, his needs, his values. It does not ask, What do we want to sell? It asks, What does the customer want to buy?
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A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.
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The most important decisions in organizations are people decisions, and yet only the military, and only recently, has begun to ask, If we assign this general to lead this base, what do we expect him to accomplish?
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...because knowledge rapidly deteriorates unless it is used constantly, maintaining within an organization an activity that is used only intermittently guarantees incompetence.
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Efficiency, which is doing things right, is irrelevant until you work on the right things.
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Through systematic terror, through indoctrination, through systematic manipulation of stimulus, reward, and punishment, we can today break man and convert him into brute animal... The first step toward survival is therefore to make government legitimate again by attempting to deprive it of these powers... by international action to ban such powers.
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Mother Teresa's numerical results were not her greatest contribution. Instead, she made the world-and especially India-conscious of compassion.
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Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly dependable innovation opportunity.
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Managing innovation will increasingly become a challenge to management, and especially to top management, and a touchstone of its competence.
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Fascism is the result of the collapse of Europe's spiritual and social order... catastrophes broke through the everyday routine which makes men accept existing forms, institutions and tenets as unalterable natural laws. They suddenly exposed the vacuum behind the facade of society.
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A manager's task is to make the strengths of people effective and their weakness irrelevant - and that applies fully as much to the manager's boss as it applies to the manager's subordinates.
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