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The most important contribution management needs to make in the 21st century is ... to increase the productivity of knowledge work and the knowledge worker

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
Writer
Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
Knowledge
Important
Worker
Needs
Productivity
Work
Contribution
Make
Management
Workers
Increase
Century

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Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.
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There is nothing worse than doing the wrong thing well.
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We have only one alternative: either to build a functioning industrial society or see freedom itself disappear in anarchy and tyranny.
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The world economy is not yet a community--not even an economic community...Yet the existence of the global shopping center is a fact that cannot be undone. The vision of an economy for all will not be forgotten again.
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Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.
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To make a living is no longer enough. Work also has to make a life.
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Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.
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To arrive at the definition of the problem he must begin by finding the 'critical factor'. This is the element (or elements) in the situation that has to be changed before anything else can be changed, moved, acted upon.
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The only skill that will be important in the 21st century is the skill of learning new skills.Everythi ng else will become obsolete over time.
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You cannot build performance on weaknesses. You can build only on strengths.
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An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.
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No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.
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Succession planning often results in the selection of a weaker representation of yourself.
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What's absolutely unforgivable is the financial benefit top management people get for laying off people. There's no excuse for it. No justification. No explanation. This is morally and socially unforgivable, and we'll pay a very nasty price.
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All good strategy eventually degenerates into work.
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Knowledge applied is productivity.
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Salvation by society failed the most where it promised the most, in the communist countries. But it also failed in the West. Practically no government program enacted since the 1950s in the Western world - or in the communist countries - has been successful.
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Brilliant men are often strikingly ineffectual. They fail to realize that the brilliant insight is not by itself achievement. They never have learned that insights become effectiveness only through hard systematic work.
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