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If the feudal knight was the clearest embodiment of society in the early Middle Ages, and the bourgeois under Capitalism, the educated person will represent society in the post-capitalist society in which knowledge has become the central resource.

Peter Drucker

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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
Author
Businessperson
Columnist
Economist
Journalist
Lawyer
Philosopher
Sculptor
University Teacher
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Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
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There are companies that are good at improving what they're already doing. There are companies that are good at extending what they're doing. And finally there are companies that are good at innovation. Every large company has to be able to do all three - improve, extend, and innovate - simultaneously.
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Every three or four years I pick a new subject. It may be Japanese art it may be economics. Three years of study are by no means enough to master a subject but they are enough to understand it. SO for more than 60 years I have kept studying one subject at a time.
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Accept the fact that we have to treat almost anybody as a volunteer.
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The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.
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The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
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An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.
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The young knowledge worker whose job is too small to challenge and test his abilities either leaves or declines rapidly into premature middle age, soured, cynical, unproductive.
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Nothing is less productive than to make more efficient what should not be done at all.
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Organizationally what is required - and evolving - is systems management.
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Success always obsoletes the very behavior that achieved it.
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The really important things are said over cocktails and are never done.
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To satisfy the customer is the mission and purpose of every business.
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Efficiency, which is doing things right, is irrelevant until you work on the right things.
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The task of leadership is to create an alignment of strengths so strong that it makes the system's weaknesses irrelevant.
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Any time I have seen someone accomplishing something magnificent, they have been a monomaniac with a mission. A single-minded individual with a passion.
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
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Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes - it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm.
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The experience of the human race indicates strongly that the only person in abundant supply is the universal incompetent.
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A manager is responsible for the application and performance of knowledge.
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Managers are the basic and scarcest resource of any business enterprise.
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