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That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations - not just business, but government service, the universities. These people don't find their jobs interesting.
Peter Drucker
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Peter Drucker
Age: 95 †
Born: 1909
Born: November 19
Died: 2005
Died: November 11
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Businessperson
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Economist
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Vienna
Austria
Peter F. Drucker
Peter Ferdinand Drucker
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More quotes by Peter Drucker
Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.
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To arrive at the definition of the problem he must begin by finding the 'critical factor'. This is the element (or elements) in the situation that has to be changed before anything else can be changed, moved, acted upon.
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When Henry Ford said, The customer can have a car in any color as long as it's black, he was not joking.
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Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.
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The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow?
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Objectives can be compared to a compass bearing by which a ship navigates. A compass bearing is firm, but in actual navigation, a ship may veer off its course for many miles. Without a compass bearing, a ship would neither find its port nor be able to estimate the time required to get there.
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Knowledge has become the key economic resource and the dominant-and perhaps even the only-source of competitive advantage.
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Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.
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Nothing is less productive than to make more efficient what should not be done at all.
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A fundamental responsibility of leadership is make sure that everybody knows the mission, understands it, lives it.
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There is an unbroken chain of opposition to the introduction of economic freedom and to the capitalist autonomy of the economic sphere... In every case the opposition could only be overcome - peacefully or by force - because of the promise of capitalism to establish equality... That this promise was an illusion we all know.
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The purpose of a business is to create a customer.
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What is the major problem? It is fundamentally the confusion between effectiveness and efficiency that stands between doing the right things and doing things right. There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
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Marketing is not only much broader than selling, it is not a specialized activity at all. It encompasses the entire business. It is the whole business seen from the point of view of its final result, that is, from the customer's point of view.
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Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.
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Marketing is the distinguishing, unique function of the business.
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Here I am, fifty-eight, and I still don't know what I'm going to be when I grow up.
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Keep your eye on the task, not on yourself. The task matters, and you are a servant
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Far too much reorganization goes on all the time. Organizitis is like a spastic colon.
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The young knowledge worker whose job is too small to challenge and test his abilities either leaves or declines rapidly into premature middle age, soured, cynical, unproductive.
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